Bilingual Customer Service Representative

Supports all inbound and outbound activity as first point of contact for subscribers, prospects and other resources as required (i.e. phone, email, and written communication) to ensure subscriber activation is completed, and subscriber issues/inquiries are resolved in a timely manner; Conducts outbound calls for subscriber growth, cost recovery and development; Supports subscriber retention and cost recovery efforts through documentation, collection, and other customer service activities; Provi…

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